Guides

Plain-English guides for small businesses

Straight answers on websites, chatbots and getting found on Google, written for small businesses in Leeds, Bradford and across Yorkshire.

6 min read

How much does a small business website cost in Leeds?

What a small business website really costs: the one-off build, the monthly running costs people forget, the three ways to get one, and what to ask first.

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5 min read

Does my small business need a website chatbot?

When a website chatbot is worth it for a small business, when it isn't, and what a good one does: answer common questions, capture enquiries, hand over to you.

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7 min read

How to set up and optimise your Google Business Profile

A step-by-step guide to setting up, verifying and improving your Google Business Profile so local customers find you on Google Search and Maps.

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5 min read

Website vs social media: which does a small business need?

Do you need a website if you're on Facebook and Instagram? What each one does well, where each falls short, and how they work best together.

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6 min read

How to get more Google reviews (without breaking Google's rules)

Practical ways for a small business to get more genuine Google reviews: when to ask, how to make it easy, how to reply, and what Google doesn't allow.

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6 min read

What to put on your website so customers get in touch

A checklist of what a small business website needs so visitors trust you and get in touch: clear services, prices, proof, contact options and the legal basics.

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6 min read

What should an accountant's website include?

A practical checklist for accountancy and advisory firm websites: services, fees, specialisms, trust signals, client portals, enquiries and the legal basics.

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